By maddox24.
February 25, 2009 at 10:48AM (PST)
Delta air lines website gets the tumbs down from UK users.: The website design is simple. However the designer seems to be using a different screen resolution to me as I am finding the text a bit smaller than I would like.
The drop down menus at the top are good since they avoid too many links and clutter all over the website.
I like the "need help?" and "contact us" link at the top, as they are visible to the user. It's always nice to be able to contact a real human in case of a question.
What I didn't like is the fact that it didn't automatically recognize what country I was making the booking from, and even when I selected my country from the list of countries at the top it refused to be changed. I am using the chrome browser which might have been the reason for this, but nevertheless this is a problem in my view.
Also none of the default values were filled in automatically which means I have to click/type everything in myself.
The drop down menus at the top are good since they avoid too many links and clutter all over the website.
I like the "need help?" and "contact us" link at the top, as they are visible to the user. It's always nice to be able to contact a real human in case of a question.
What I didn't like is the fact that it didn't automatically recognize what country I was making the booking from, and even when I selected my country from the list of countries at the top it refused to be changed. I am using the chrome browser which might have been the reason for this, but nevertheless this is a problem in my view.
Also none of the default values were filled in automatically which means I have to click/type everything in myself.