Monogrammed Clog, Purses, Totes and Hats made to order. We have the best selection of Clog colors, ribbons and fabric available, with matching threads, and a variety of monogrammed products to complete the look
They never sent my order and never replied to emails or phone calls. I had to go online to find a phone number because it's not on their website. I found a Better Business Bureau page and discovered at least two dozen other people have had the same experience. I had to call the bank to take action for me. Don't order from them!
I placed an order with this company on Dec. 13, 2015 and I have yet to receive my order. They debited my account the very same day! I have emailed them over and over again and nothing!! No reply, No Nothing. Customer service is Non-existent!! I'm very upset and I will do my best to get to the bottom of this!!!
BEWARE!! Non-existent customer service. I ordered an item from this site. I did receive the item; however, it was the wrong color. I contacted them twice via email (since that is the only way to contact them) and NEVER got any response! Very disappointed!
Such a disappointment! Ordered an item BEFORE their "receive by Christmas" deadline. My account was debited the same day I placed my order. It is the day AFTER Christmas and I never received my order. After four emails, which is the only way of communicating with this company, I was told it had been shipped and I would be provided with the tracking number momentarily.... Never got it. I am out the $54.95 and have learned a good lesson about online shopping. No address, or phone number - NOT REPUTABLE!
I have been shopping with this company for about 5 years now. They always help me choose gorgeous monogrammed golf products, and they are very friendly. I will continue to shop with them and recommend them to my friends as they have beautiful products and quality!
This company is terrible. I only wish there were more sites on which I could write reviews. I am not sure about the quality of their items, because they emailed me the day AFTER I was supposed to receive my monogram to let me know that they would not be able to get it to me in time for my WEDDING!!! This was supposed to be my guest book for my wedding. There were no apologies, nor could I ever get in touch with anyone at the company over the phone. I was contacted by email, and had to wait an entire day (within the week before my wedding), only to find out that they would not be sending my monogram to me.
Do not do business with this company. Their products are of inferior quality amend their customer service is non-existent. They refuse to speak to customers on the phone by not posting a phone number on their website for orders or customer service. When you contact them about your order via email, they ignore you. My order was wrong twice and shipped to the wrong address twice. Totally incompetent. Buyer beware!!