Hotwire's business model is based on scamming and stealing from its customers. For example, you cannot cancel a hotel or car rental reservation, no matter the reason. Hotwire takes your money up-front, even before you are able to get possession of the deliverables. Hotwire has tens of thousands of negative reviews all over the internet. They deserve zero (0) star. They shouldn't be in this business at all.
Fast and Easy Trip Planning: Whether you're planning for a vacation or a business trip, hotwire.com is an easy site to use and gives lots of great information. If you need just a flight, or any combination of flight, hotel, and rental car, its just a click away at hotwire. Or, how about suggestions! The have specials listed on the front page and packages available under a tab at the top of the page. Hotwire is a well known and very usable site!
The only negative I find is that you are getting "one opinion" and may not be getting the best deal on what you're looking for. I always suggest checking other sites and the airline site to see how they compare. But overall you can't beat hotwire for ease of use and the volume of information available.
Hotwire the Good and the Bad: There are quite a few good features on this website. The fact that it shows two months when you are about to select your flight dates is an excellent feature. Also it tells you the off peak days. The only problem with this pop-up calender is that I can't see a close button or link on it. However I have to say clicking anywhere on the website closes the calender.
What I don't like in the flight section is that the default depart city does not show up automatically. This could be done based on the user's browser string, or ip address. Having this feature means one task is already done for the user.
The "one way" link would be much simpler for the users of it was only a check box as opposed to a link which takes the user to another page, which means more wasted time for the user and more clicking.
The same thing goes for the flexible date search. Even though this is an excellent feature, a simple check box would suffice for most users and for the really fussy users the link could still exist or be renamed to "advance search".
The best thing about this website is the web design. It is clean, simple, fast and looks professional. All the necessary but less frequently used links are at the bottom and out of the way of the user,leaving the main part of the page for the user tasks. The one link I would like to see on the top menu is the "about us" usually customers click that to find out about the company or contact details and etc so it would give users good confidence when they can see such details about a business.
A perfect website for booking a package for flight and hotels online: I really liked this website as it gave me a wonderful experience to book online tickets as I really had some bad experience earlier and if you looking for a site which not only gives you the option to book flight but also hotel accommodation then I think this is the perfect site as it has deep discounts on hotels and flights.And moreover if you are looking for a last minute trvel deal then this is the site you need to visit and there is also an option to keep a track of when the prices drop on the trips you want.