I had some problem with automatically renewal. The technical support was patient and kind.
He guided me step by step into the cancellation of the automatic renewal and canceled the services that had been renewed.
Also, I took care of restoring my site and all of my hostwinds account.
Always the best support!
I recommend Hostwinds to anyone who asks me for a ssd host. I tell them with confidence that they'll be just as satisfied as I am. This host does everything it promises and more, and that's a rarity these days. I get a reply in under 10 a few minutes normally, coming from a capable person who in fact is aware of precisely what these are undertaking.
Overall, good service reasonable packages with fair amount of space...
I like this decent web host. Their technical and administrative teams have always been available to assist us with anything we have needed and to make the transition onto their server a smooth experience. Wish i found you guyz a long time ago.
I personally have had issues with not knowing exactly what to do with scripts and they are more than welcome to assist me. Most other hosting companies will tell you that is beyond their scope for hosting, not hostwinds, they go that extra length just to make sure that you as their client is fully satisfied.
I had to deal with a lot of hosting companies over the last year - some good, awful and medicure - I won't name and shame, but some are quite big and well known US hosting companies. HostWinds are definately the best I used.
I use HostWinds for several of my personal sites and last year transferred a great deal of my companies websites to HostWinds, which is one of the first decisions I made at my new job - away from a nasty host in America.