By
iknowjoe.
May 03, 2012 at 05:52AM (PST)
I am extremely upset with INK4EVER.com (INK4NEVER)
I purchased 6 inks from this company a year ago and the CYAN cartridge came defected (sensor issue - ink not recognized by the printer) I was able to get an exchange right away. The issue is that when I opened my backup ink from the same purchase, it had the same issue as the CYAN ink -- but the problem is that I am 6 months over their 180 day warranty. Even though they sold me products that only 67% of them work.
I attempted to explain to Ink4ever that the ink is practically brand new AND the box was dated 01/2014, so naturally I would expect a long store period... And that is why I felt safe to purchase extras as a back up replacement for my printer.
Again the only response I get from INK4EVER is the same lousy response telling me that there is NOTHING they can do to help me because I've exceeded their tiny 6 months return warranty. I suggest them to extend their short 6 months warranty because they simply have too many issues with their products. This company needs at least 2 year warranty for their poor quality products
ALSO I have not spoken to any management representatives from this company and every reply I get from their email did not specify who I was writing to.... VERY UNprofessional !!!
I will NEVER purchase any products from this company again! I will also make sure that all my clients and friends to not make the same mistakes I did!!! DO NOT PURCHASE FROM INK4EVER!!!
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